Person-Centered Data-Driven (PCDD) Organizations Training
Registration for the July-October Cohort is now open!
“We have made many strides to prioritize being a person centered and data driven organization due to the information gained from these courses.”
– Program Participant
Person-Centered Data-Driven Organizations Learning Cohort Resources
- FAQ (New!)
- Program Overview
- Pilot Cohort bonus courses
- Information Flyer
- Q&A Session, FEB 10 (recording)
- Q&A Session, FEB 18 (recording)
- Orientation Agenda
- Pilot Participant Feedback (anonymous)
Cohort 3 Schedule
- Cohort Orientation – Wed, October 13, 11:00a–noon
- Group Session 1 – Thu, October 28, 11:00a–noon
- Group Session 2 – Tue, November 9, 11:00a–noon
- Group Session 3 – Thu, November 25, skipped for holiday
- Group Session 4 – Thu, December 9, 11:00a–noon
- Group Session 5 – Thu, December 23, 11:00a–noon
- Group Session 6 – Thu, January 6, 11:00a–noon
- Bonus Session 7 – Thu, January 20, 11:00a–noon
Course Benefits and Results
- Provides a service delivery framework that is adaptable to any type of public or private CAA and/or subcontracted/affiliated agencies.
- Introduces a Person-Centered/Data Driven model with a foundation of ROMA principles and practices that addresses fundamental issues of client and agency management.
- Introduces the Good Works Agency, a virtual organization through which the Person-Centered/Data Driven model is implemented and practiced.
- Provides an interactive “plain speaking” online experience that is engaging for the participant as they implement the model service delivery system and problem solve together with the staff of the virtual Good Works Agency.
- Provides an introduction to the use and importance of technology in supporting both clients and agency staff with a focus on frontline staff.
- Presents specific technology factors including security, privacy and confidentiality, digitizing records, client portals and quality control.
- Introduces accountable data collection best practices.
- Presents analysis and evaluation techniques that “make meaning” of data collection that can “prove” that CAAs can make a difference in their client’s lives and their communities.
- Introduces cost-benefit and return-on-investment analysis that can demonstrate the positive financial impact for both the client and the agency, and that investment in Community Action/human services makes sense.
“I really enjoyed how this program laid out the processes to become PC/DD. It is in clear, concrete steps and examples to help the user reading it. I have the flowchart completed, and I know who is a case management client and who is a direct support client. I need to get a better understanding of the fiscal side of my program. Once I do some digging, I will be able to see if financially my program is successful or not.”
– Program Participant